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Support Group


What we do: Welcome


Working in partnership is what we do

Getting to know each other is really important and that's why our 1 hour discovery session is absolutely free.
What are you looking to achieve and why? What's your change appetite and is it transformational change or smaller incremental improvements that would feel right for your situation and culture?
We'll describe what we believe are the right ingredients to solve your challenges and how that may actually look and feel in real life
We are after all, straightforward, practical and realistic people. 
If we agree we have a meeting of minds and a shared view of the way forward, then we're good to go!

What we do: Services


Focussing on outcomes is our passion

Everything you do, everything you use and everyone that's involved, interact, create causes and effects and work a bit like an ecosystem.
Our unique approach to quickly and effectively understand your organisation in a joined up way is based  on well researched and tested 6 key questions. (You can find out more on our 'Resources' page).
This way we see how things work together and how changes in one area might impact other, seemingly unconnected areas of your organisation. Nobody wants unexpected outcomes!
We don't try to cross sell stuff you don't need or can't afford. We provide options and choices because after all, it's your Charity or Commercial Business.
We'll agree the measures and outcomes that matter to you and we'll do our very best to ensure they're delivered in a practical, effective and sustainable way.

What we do: Services



Helping you solve problems is our bread and butter.
Years of experience & consistently achieving successful outcomes is underpinned by blending just the right tools and techniques for the challenge - no more, no less. We're here to help.


We provide individual and team coaching across all levels of your organisation, tailored to your specific needs.
Face to face, Phone, Online - whatever works for you, we can deliver with your commitment, the improvements you want to see.


Continuous Improvement training is our specialism based on our deep and internationally recognised knowledge. Helping you to 'be better' is our mission.
We also provide Change Management, Time Effectiveness, Lean Operations and Team Effectiveness courses.


Processes are what make your organisation tick and our practical, engaging and motivational work on making the ways 'you do what you do' the best they can be while seeing people learn and grow to do this for themselves has been a life's mission we want to share.


We understand the value that external perspectives can bring to any organisation and often our enthusiastic, entertaining and knowledgeable team / conference presentations can act as a catalyst for real change.


Sometimes things crop that need extra help - an unexpected absence from your senior team, a new change initiative or just something where you don't have the current capacity to deal with it. We can help by providing temporary cover and expertise.

What we do: List
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