One of my least favourite sayings is 'we must learn lessons from this' ( a) because we could probably have predicted what went wrong in the first place and b) we don't always learn, adapt, adopt and embed things once they're not front and centre of the here and now).
But for sure there are loads of experiences during the pandemic we should never forget.
So, in my latest share, I'm offering up my view of 5 key things that it's critical we embrace as we build our next normal.
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