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Case Studies: Clients


This successful charity was looking to increase the involvement & engagement of their employees and volunteers.
Helping people realise their potential through continuous improvement practices was identified as a great vehicle to do this and iandi were engaged to design and deliver an 'introduction to improvement' training event. The training course outcomes were described by the CEO as 'a session that the whole team engaged with and immediately recognised ways we could ‘be better’.  Ian's style encouraged the team to feel informed, but also in control themselves of how we can improve what we do.  We’ve identified ways already that colleagues could do things in more effective ways and we’ll take the tools away to keep asking ourselves the right questions.  Not bad from a morning workshop!”


This client was looking for a way to innovate its latest strategic review.
Using the joined up thinking framework created by iandi, we very quickly redefined the organisations purpose, its key capabilities & processes while calling out some skills and measurement gaps.
Feedback from the Chairman explained 'we've never considered our business in the way Ian facilitated and some of the skills gaps came as a bit of a surprise. A new approach worked well for us'


This national environmental charity comprising over 60 independent member Trusts has set out an ambitious growth strategy.
iandi were engaged to assess the current state of the organisations operations and their readiness to scale and continually improve in support of the Trust's strategic journey.
Working with the Senior Leadership Team and representatives from across the organisation, a full assessment and description of the Trusts capabilities and processes was completed and practical frameworks delivered to enable prioritised, effective decision making to support scaling of its operations.
The Trust's Operations Director said 'I was extremely pleased and satisfied with the experience of working with Ian. We now have some useful materials and resources and, most importantly, some practical and implementable recommendations to help take us forward on our journey of organisational development'

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