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Signposting

Please note that with effect from 1st September, all of our posts will be using LinkedIn as a platform. You can find the Profile here:...

Don't settle for 'patch up & carry on'

What do all the following have in common? • Dave Grohl - Foo Fighters • The Edge - U2 • Tre Cool - Green Day • Bryan Adams • ...

Lots of 1% improvements add up

Check out our latest LinkedIn post about why Continuous Improvement must form part of every SME / Charity 'do more with less' toolkit....

Consultants aren't always the answer

If your Charity is looking for extra resources - especially knowledge and experience, then try this: https://www.linkedin.com/posts/iancr...

When self serve goes wrong

With the increasing prevalence of self serve across so many aspects of our lives, as organisations we need to think carefully about...

Think differently ... achieve more

Once you realise everything inside, outside and across your organisation is connected, your change initiatives, organisational reviews...

Oh come on, be practical

The thing is, I might be able to get the gist of something. I might even be able to find out enough to sound credible, but when...

And we're back!

The blog feed has been a bit quiet lately for the best of reasons. We've been engaged in a full strategic review of a UK nationwide...

If you don't ask, you'll never know ..

In the last couple of weeks, I've been on any number of Zoom sessions where people are talking about the challenges of designing the new...

Helping self service work better

Unexpected item in the bagging area, your session has timed out please start again, this ATM is currently unavailable, error message 409....

Music to improve by

People have different ways of committing things to memory. Some prefer words, others pictures; some people see patterns and other like...

Is it a truth, myth or a bit of both?

I've heard so many short. snappy slogans during the pandemic it got me thinking. We are surrounded by so many soundbites in our business...

A bit better every day

Coming out of the pandemic represents a real opportunity to reflect and redefine what great looks like - to each of us individually, to...

How to make teamwork work

If people really are your greatest asset, how do you make sure they are in an environment that's designed to bring out their best? For...

Looking for some free resources?

With SMEs and Charities under severe income / cost pressure, wouldn't it be great to get your hands on some free resources ? Well, here's...

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