Business People Mingling




Ian Crocombe is the Managing Director of iandi.
He has a lifelong passion, restless curiosity and unique track record in helping businesses, teams and individuals change and improve.
Consulting, coaching & training has been a career long journey.
He is an asscociate of the Chartered Institute of Bankers (ACIB), a member of the Institute of Customer Service (MMICS) and an associate of the Chartered Quality Institute (ACQI).
He also has an impressive record of professional qualifications covering Lean Operations, Change & Project Management and Service Excellence.
Ian is a mentor for the Princes Trust and a Trustee / Director of Age UK Gloucestershire



a long standing reputation for helping really matters

I still use all the process stuff you taught me 25 years ago ... you were ahead of the curve then and you still are!

CH, NED & Transformational Leader

Ian had a quite extraordinary ability to distill complicated problems onto one page, in a simple series of images which made it easy for me to see the way forward. He was always calm, intelligent, wise and supportive.

NF, Social Entrepreneur

I've seen at first hand how he builds good relationships with stakeholders, thinking across topics to combine management of change, continuous improvement and team leadership.
Always personable, but prepared to take an alternative view of things to make people think wider than the immediate task in front of them.

GL, Customer Services Director