top of page
Business People Mingling


About us: Welcome


Ian Crocombe is the Managing Director of iandi.
He has a lifelong passion, restless curiosity and unique track record in helping organisations, teams and individuals change and improve.
Consulting, coaching & training has been a career long journey.
He is an asscociate of the Chartered Institute of Bankers (ACIB), a member of the Institute of Customer Service (MMICS) and an associate of the Chartered Quality Institute (ACQI).
He also has an impressive record of professional qualifications covering Lean Operations, Change & Project Management and Service Excellence.
Ian is a mentor for the Princes Trust and a Trustee / Director of Age UK Gloucestershire

About us: About


a long standing reputation for helping really matters

We worked with Ian to review and develop recommendations on our approach to operations and continuous improvement. Ian quickly got a grasp of what we are about as a charity and umbrella body for The Rivers Trust movement - it was clear from an early stage that he would help us develop something tailored to our needs. Ian was extremely personable and able to introduce and explain things in a way that was clear, uncomplicated, and highly relevant to us as an environmental charity. Overall, I was extremely pleased and satisfied with the experience of working with Ian. We now have some useful materials and resources and, most importantly, some practical and implementable recommendations to help take us forward on our journey of organisational development.

BB, Operations Director, The Rivers Trust

Ian had a quite extraordinary ability to distill complicated problems onto one page, in a simple series of images which made it easy for me to see the way forward. He was always calm, intelligent, wise and supportive.

NF, Social Entrepreneur

I've seen at first hand how he builds good relationships with stakeholders, thinking across topics to combine management of change, continuous improvement and team leadership.
Always personable, but prepared to take an alternative view of things to make people think wider than the immediate task in front of them.

GL, Customer Services Director

About us: Testimonials
bottom of page